Services

Tecmet 2000 offers a wide choice of services to its customers not only in the presales consulting and in the technical assistance, but also in training courses and refresh trainings.

PRESALES CONSULTING

Our staff provides specialized and full spectrum consultancy service: giving technical information, advising on the most suitable instruments for your needs, and planning functional laboratories is our job.
Tens of years in the field gave our team the highest experience level requested to develop bespoke metallographic sample preparation, and specific consultancy to fulfil customer’s needs.
Customers can examine the machines, test them and their functions. For more information or schedule an appointment see CONTACTS.

TECHNICAL ASSISTANCE

Our staff is well qualified, such that all our technicians provide technical post sales assistance for all our machines. The available services are:

  • Installation and warranty

  • Checking and setting of the calibration

  • Technical assistance on call (repair service)

  • Programmed maintenance contracts

  • Online assistance or by phone call

  • Upgrades (retrofit) and inspections

TRAINING COURSES AND REFRESH TRAININGS

In the range of the services directed to our customers, we offer theoretical training courses on the main topics regarding quality control. These courses can be organized on request to our offices or to client’s. Our quality services are guaranteed by the continuous refresh courses provided to our technicians.

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